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BelleGrande.com Terms, Conditions and Privacy Policy

IMPORTANT -- PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCEPTING THIS AGREEMENT, THEN PRINT THESE TERMS AND CONDITIONS AND STORE THEM ALONG WITH ALL CONFIRMATION EMAILS, ADDITIONAL TERMS, TRANSACTION DATA, GAME RULES AND PAYMENT METHODS RELEVANT TO YOUR USE OF THE SITE. WE WILL NOT FILE OUR CONTRACT WITH YOU AND SO YOU SHOULD PRINT IT OUT FOR YOUR RECORDS. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE (AS SET OUT BELOW) AND WILL ONLY BE ACCESSIBLE VIA THE BelleGrande.com SITE.

Notification of these terms and conditions constitutes the making of an offer, which you accept by clicking on "Yes" button. When acceptance reaches us (as defined below), a legally binding agreement on these terms and conditions is concluded between, (a) you, the end user, and (b) Belle Grande ("Company", "we", "us" or "our" as appropriate). The Company provides the services on the web site at www.BelleGrande.com and any other online platform provided by us ("BelleGrande.com ") on which you access our services ("Services"). These terms and conditions together with any other additional rules and terms that specifically relates to and governs any particular event, game, software or tournament constitute a legally binding agreement ("Agreement"). This Agreement is written and is only available in English. If this Agreement is translated into another language the English version will prevail.

Your attention is drawn to our Privacy Policy which describes how we deal with and protect your personal information and by accepting this Agreement, you are also acknowledging and accepting that policy.

1. Applicability of Terms and Conditions.

By playing our Games (defined below), or clicking on the "Yes" button when you install our Software and/or by acknowledging that you have read this Agreement when you register to join BelleGrande.com , you agree to comply with this Agreement, and you acknowledge that your failure to comply with this Agreement may result in disqualification, Account closure, forfeiture of funds and/or legal action against you, as appropriate and as further specified in this Agreement. If you have any questions as to this Agreement, we encourage you to seek independent counsel prior to clicking on the "Yes" button when you install the software and/or before continuing with the registration process. You acknowledge that if you accept this Agreement, we will start providing you with the benefit of our Services immediately. As a consequence of this, if you accept this Agreement when registering for our Services, you will not later be able to cancel your registration, although you can terminate this Agreement and close your account under section 22 below.

2. Legality of Participation in Games.

You may only participate in the Games (defined below) if you are over 18 years of age (or such other minimum legal age in the jurisdiction where you are connecting) and it is legal for you to do so according to the laws that apply in the jurisdiction from where you are connecting. You understand and accept that Company is unable to provide you any legal advice or assurances and that it is your sole responsibility to ensure that at all times you comply with the laws that govern you and that you have the complete legal right to play the Games. Any participation in the Games is at your sole option, discretion and risk. By playing the Games, you acknowledge that you do not find the Games or Services to be offensive, objectionable, unfair, or indecent in any way.

3. Play Money and Real Money Games.

By registering for the Services you will be able to access (through our Software - defined below) both "play money" games and tournaments ("Play Money Games" or "Play for Free Games" respectively) and "real money" games and tournaments ("Real Money Games" or "Play for Real Money Games" respectively), collectively the BelleGrande.com games ("Games"). No purchase is necessary or required to play the Play Money Games, save in respect to any cost you may incur to access the Services, charged by your internet service provider or telecommunications provider, and you may play the Play Money Games without betting money. The Company reserves the right to suspend, modify, remove and/or add any Game in its sole discretion with immediate effect and without notice and the Company will not be liable for any such action.

4. Registration.

To play at BelleGrande.com , you will first need to download and install our Software and register for an account with us (an "Account") by choosing a unique Account name and password and, entering other information that we ask for on our registration form such as (but not limited to) your first and last name, address, email, and telephone number. You agree to provide only true, complete and current information, and you further agree to update this information as necessary to keep it true, complete and current. Our Cashier Player Registration process will include an opportunity when you make a deposit for you to confirm or amend any details that you have submitted during the registration process which are incorrect or you can contact us at support@BelleGrande.com .

5. True Identity and One Account.

The name on your Account must match your true and legal name and identity and the name on your BelleGrande.com Account registration must match the name on the credit card(s) or other payment accounts used to deposit or receive monies in your Account. You are prohibited from holding more than one Account at BelleGrande.com . If you have more than one (1) Account or Accounts in different names, then you must contact us immediately to have your Accounts managed so that you only have one (1). If you have lost your Account name or password, please contact us for a replacement.

6. Rules and Procedures of the Games.

You must play the Games pursuant to the generally accepted casino and poker rules set out in the Game Rules section, and the procedures specifically set out in the, the Games Section of the BelleGrande.com web site, including but not limited to How to Play, Table Stakes, Tournaments, Tournament Rules, and any other page on BelleGrande.com that specifically relates to and governs any particular event, game or tournament. You acknowledge and agree that we will charge a rake on all Real Money Games, as set out on the Rake and Blind Structure section of the BelleGrande.com website.

7. Anti-Cheating Software.

We are committed to detecting and preventing software programs, which are designed to enable artificial intelligence ("AI Software") to play on our Services such as, but not limited to opponent-profiling, player collusion, cheating software or anything else that we deem enables you to have an unfair advantage over other players. You acknowledge that the Company will take measures to detect and prevent the use of such programs and AI Software using methods (including but not limited to reading the list of currently running programs on a player's computer) and you agree not to use any AI Software and/or any such programs.

8. No Company Employees or Affiliates.

If you are an officer, director, employee, consultant, or agent of the Company or one of its group companies, or suppliers or vendors, you are not permitted to register with BelleGrande.com or to participate directly or indirectly in any of the Games (each an "Unauthorized Person"). Similarly, relatives of Unauthorized Persons are not permitted to register with BelleGrande.com or to participate directly or indirectly in any of the Games. For these purposes, the term "relative" shall include (but not be limited to) any of a spouse, partner, parent, child or sibling.

9. Copyrights and Trade marks.

All material used by BelleGrande.com , including but not limited to the Software, images, pictures, graphics, photographs, animations, videos, music, audio, text (and any intellectual property rights in and to any of the same) belong to the Company or one of its group companies and/or our licensors and is protected by copyright and/or other intellectual property rights. You obtain no rights in such copyright material or trade or service marks, and must not use them without the Company's written permission.

10. Software.

You may install and use the computer programs we make available from BelleGrande.com ("Software") on a hard disk or other storage device, and make backup copies of the Software, provided that such use and backup copying is only for your own personal use for participating in the Games in accordance with this Agreement, and further, that such installation and use is made through a computer of which you are the primary user. The Software's structure, organization, and code are the valuable trade secrets of the Company and/or its group Companies and/or its licensors. You obtain no rights to the Software except to use it in accordance with this Agreement. Save as expressly permitted by law, you are strictly prohibited from, and agree not to modify, adapt, translate, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Software or any part of it or to create, publish or distribute derivative works from the Software. You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by any applicable laws, restrictions or regulations.

11. Shared Games, Table and Database Platform.

The Company reserves the right, but is not obliged, to run and utilize a shared table, server and database platform or system ("Shared Game/Table Platform"), which enables players from BelleGrande.com to play with players coming into the games, tables, and tournaments from other website's and brands operating on the same Shared Game/Table Platform. If a Shared Game/Table Platform is used, you agree that you may be pooled into these common game/tables, at the Company's sole discretion, and that to the extent that you breach the terms and conditions of one site or brand that operates on the Shared Game/Table Platform, the Company may have you blocked, in part or full, from the entire system so that you may not play through any site or brand using or on the Shared Game/Table Platform. Without limitation to the restriction on having multiple accounts on BelleGrande.com in section 5, the Company may require that you only have one account on the Shared Game/Table Platform if the same is used.

12. Play Money and Real Money Account Funding.

"Play money" funds have no value in and of themselves, and are kept separate from "real money" funds. They are not transferable to a "real money" account, nor are they redeemable for any currency. To play the Real Money Games, you will be required to pay funds into your Account by any of the methods specified from time to time by BelleGrande.com . Such funds will be deposited into your Account upon actual receipt of funds by the Company and/or its agents. Minimum and maximum limits may be applied to the payments into your Account, depending upon your history with BelleGrande.com , the method of deposit, and other factors as determined solely by the Company. The Company is not a bank, and funds are not insured by any government agency. All payments to and from your Account must be paid in the currencies available on the Services from time to time and shall not bear interest and all payments into your Account must be from a payment source on which you are the named account holder. If permitted, you may make transfers from your Account to fund another player's account solely for the purposes of playing the Games, and such transfers will be subject to the Inter-account Transfer Terms or the and any other applicable terms where applicable and the restrictions on cash outs therein.

13. Electronic Service Provider.

In order to play the Real Money Games, you will be required to send money to and receive money from us. The Company may use third party electronic payment processors and/or financial institutions ("ESP's") to process such financial transactions. You irrevocably authorize us, as necessary, to instruct such ESP's to handle Account deposits and withdrawals from your Account and you irrevocably agree that the Company may give such instructions on your behalf in accordance with your requests as submitted using the relevant feature on our website. You agree to be bound by the terms and conditions of use of each applicable ESP, in the event or conflict between this Agreement and the ESP's terms and conditions then this Agreement shall prevail.

14. Bonuses.

We may from time to time offer you complimentary or bonus amounts to be credited by the Company into your Account ("Bonus(es)"). Such Bonuses may only be used in the Games as may be specified when the Bonus is offered to you and acceptance of any Bonus shall be in accordance with additional terms and conditions we may make available to you in respect of each such Bonus offering, and if none, then in accordance with the bonus release restrictions contained in the relevant offer. You are not entitled to withdraw any Bonus amounts and you may not take any cash out from your Account without first complying with the applicable terms including, without limitation, in respect of any qualifiers or restrictions.

15. Cash Outs.

Your account balance is the amount of real money held in your Account to access the Real Money Games, plus or minus any accrued winnings or losses from playing the Games, less any rakes or entry fees, less any amounts previously withdrawn by you or amounts forfeited or reclaimed by the Company due to any known or suspected fraud or due to deposits or other transactions rejected or cancelled by your bank or any relevant third party bank (whether as a result of insufficient funds, charge-backs or otherwise), any Inactive Account Fees (see section 16 below) or any sums, which are otherwise deductible or forfeited under this Agreement ("Account Balance"). Acceptance of cash out requests are subject to any deposit method restriction, bonus restrictions and Security Reviews (as set out below) and any other terms of this Agreement. All amounts you withdraw are subject to the transaction limits and any processing fees for certain withdrawal methods that we notify you of before cashing out. Further, the Company may report and withhold any amount from winnings in order to comply with any applicable law. All federal, state, and local taxes due in connection with any winnings awarded to you are your sole liability. Account Balances cannot be transferred, substituted or redeemed for any other prize. Payment of funds which you withdraw shall be made in a manner which the Company selects in its sole discretion, although we will try to accommodate your preferences as indicated by you when you register.

16. Inactive Account Fees.

If you do not access your Account by "logging on" to your Account using your Account name and password and (i) place a cash wager, or (ii) enter a tournament with a cash entry fee, or (iii) play a raked hand, for any period of 90 days, then after those 90 days (the "90 day grace period") your Account (and any related account with any ESP) will be deemed "Inactive".
If your Account becomes Inactive, then the Company is entitled to charge you an administrative fee (the "Inactive Account Fee"). The Company will deduct $5 from your Account Balance on the day following the end of the 90 day grace period and then every thirty (30) days thereafter in accordance with the Inactive Account Fee Schedule.
We will stop deducting the Inactive Account Fee from your Account Balance if your Account is re-activated.

17. Abusive or Offensive Language.

Abusive or offensive language will not be tolerated on the chat boards, Games, or otherwise by you on BelleGrande.com or with Company staff. Any violation of this policy will result in a suspension of playing privileges or such other action as may be reasonably required by the Company to ensure compliance. In addition, you are not entitled to make untrue and/or malicious and/or damaging comments with regard to the Company's operation in any media or forum.

18. Disclosure of Account name and password.

You agree to keep your Account name and password secret and confidential and not to allow anyone else to use it. If you intentionally or unintentionally, directly or indirectly, disclose your Account name and password to another person, and such disclosure results in a third party participating in the Games using your Account name and password, such participation may be held valid, and you will not be refunded any resulting losses at BelleGrande.com , regardless of whether or not the third party had your consent or not. The Company shall not be required to maintain Account names or passwords although if you have lost your Account name or password, please contact us for a replacement. If you misplace, forget, or lose your account name or password because of anything other than Company's error, the Company shall not be liable.

19. Fraudulent Activities and Prohibited Transactions.

The Company has a zero tolerance policy towards inappropriate play and fraudulent activity. If, in the Company's sole determination, you are found to have cheated or attempted to defraud the Company or any other user of any of the Games in any way including but not limited to game manipulation or payment fraud, or if the Company suspects you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any charge back or other reversal of a payment) or prohibited transaction (including money laundering), the Company reserve's the right to suspend and/or close your Account and to share this information (together with your identity) to other online gaming sites, banks, credit card companies, and appropriate agencies.

20. Security Review.

To maintain a high level of security and integrity in the system, the Company reserves the right to conduct a security review at any time to validate your identity, age, the registration data provided by you, to verify your playing of the Games and your financial transactions for potential breach of this Agreement and of applicable law. As such you authorize us and our agents to make any inquiries of you and for us to use and disclose to any third party we consider necessary to validate the information you provide to us or should provide to us in accordance with this Agreement, including but not limited to, ordering a credit report and/or otherwise verifying the information against third party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as the Company, in its unfettered discretion, may request.

21. Forfeiture & Account Closure.

21.1 THE COMPANY RESERVES THE RIGHT, IN ITS UNFETTERED DISCRETION AND IN RELATION TO YOUR ACCOUNT, ANY RELATED ESP ACCOUNT, ANY ACCOUNTS YOU MAY HAVE WITH OTHER SITES AND/OR CASINOS AND/OR SERVICES OWNED OR OPERATED BY OR ON BEHALF OF THE COMPANY AND ANY SERVICES THAT SHARE THE SHARED GAME/TABLE PLATFORM, TO WITHHOLD YOUR ACCOUNT BALANCE, SUSPEND YOUR ACCOUNT, AND RECOVER ANY PAY-OUTS, BONUSES AND WINNINGS IF:
(i) You are in breach of any term of this Agreement;
(ii) The Company should become aware that you have played at any other online gaming site or services and are suspected of fraud, collusion or unlawful or improper activity;
(iii) You have "charged back" or denied any of the purchases or deposits that you made to your Account;
(iv) If you become bankrupt or analogous proceedings occur anywhere in the world.

21.2 If after a Security Review (see section 20 above) has been performed you have either:
(i) Been found not to have been in compliance with this Agreement; or
(ii) Not provided responses satisfactory to Company in its sole discretion within any reasonable timeframe specified in a security review request or (where none has been specified 30 days from the sending or making of the request); then ANY WITHHELD ACCOUNT BALANCES WILL BE DEEMED FORFEITED AND YOUR ACCOUNT CLOSED.

22. Termination.

You agree to hold the Company, its employees, officers, directors, licensees, licensors, affiliates, and subsidiaries harmless and further agree to fully indemnify them from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of your breach of this Agreement.

23. Indemnity.

i. YOUR ACCESS TO BelleGrande.com , DOWNLOAD OF THE SOFTWARE AND PARTICIPATION IN THE GAMES IS AT YOUR SOLE OPTION, DISCRETION AND RISK. THE COMPANY SHALL NOT BE LIABLE FOR COMPUTER MALFUNCTIONS OR ATTEMPTS BY YOU TO PARTICIPATE IN THE GAME BY METHODS, MEANS OR WAYS NOT INTENDED BY THE COMPANY.
ii. THE SERVICES, WEBSITE, GAMES AND THE SOFTWARE ARE PROVIDED TO YOU "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED (WHETHER BY LAW, STATUTE OR OTHERWISE), INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF APPLICABLE LAWS AND REGULATIONS. THE COMPANY DOES NOT WARRANT THE FUNCTIONS CONTAINED IN THE SERVICES, THE GAMES OR THE SOFTWARE WILL MEET YOUR REQUIREMENTS, NOR THAT THEIR OPERATIONS WILL BE UNINTERRUPTED OR ERROR FREE.
iii. THE ENTIRE RISK AS TO THE USE QUALITY AND PERFORMANCE OF THE SERVICES, THE GAMES AND THE SOFTWARE BY YOU LIES WITH YOU.
iv. THE COMPANY'S MAXIMUM LIABILITY TO YOU OR ANY THIRD PARTY ARISING OUT OF THIS AGREEMENT OR YOUR USE OF THE SERVICES, THE GAMES OR THE SOFTWARE, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE LIMITED TO THE AMOUNT, IF ANY, YOU HAVE PAID IN RAKES IN RELATION TO BelleGrande.com IN THE PREVIOUS 12 MONTHS.
v. THE COMPANY WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS AND EXPENSES IN CONNECTION WITH OR ARISING OUT OF THIS AGREEMENT OR YOUR USE OF THE SERVICES THE GAMES, OR THE SOFTWARE, HOWEVER THEY ARISE, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF THE COMPANY RECEIVED PRIOR NOTICE OF THE POSSIBILITY OF SUCH DAMAGE.
vi. IN NO EVENT, SHALL COMPANY BE LIABLE FOR ANY MALFUNCTIONS OF THE SOFTWARE, BUGS OR VIRUSES, RESULTING IN LOST DATA OR ANY OTHER DAMAGE TO YOUR COMPUTER EQUIPMENT OR SOFTWARE. FURTHER, COMPANY IS NOT REQUIRED TO PROVIDE REDUNDANT OR BACKUP NETWORK AND/OR SYSTEMS.
vii. TO THE EXTENT THAT THE COMPANY MAY NOT, AS A MATTER OF LAW, DISCLAIM ANY LIABILITY OR EXCLUDE ANY IMPLIED WARRANTY, THE SCOPE AND DURATION OF SUCH WARRANTY OR LIABILITY SHALL BE THE MINIMUM PERMITTED UNDER APPLICABLE LAW.
viii. NOTHING IN THIS AGREEMENT WILL OPERATE SO AS TO EXCLUDE ANY LIABILITY THE COMPANY MAY HAVE IN RESPECT OF FRAUD OR DEATH OR PERSONAL INJURY CAUSED BY THE COMPANY'S NEGLIGENCE.

25. Settlement of Disputes.

You fully accept and agree that random number generator ("RNG") software will determine the shuffling and dealing of cards and other randomly generated events required in the Games. If there is a discrepancy between the result showing on the Software (as installed and operated on your hardware) and our server, the result showing on our server shall govern the result of the Game. Moreover, you understand and agree that (without prejudice to your other rights and remedies) the Company records shall be the final authority in determining the terms of your participation in the Games, the activity resulting there from and the circumstances in which they occurred.

26. Notices.

If you have any dispute with regard to any outcome in the Games or any other activity at BelleGrande.com , you must submit your complaint to Company in writing within fourteen (14) days of the incident by email to support@BelleGrande.com . Any notice we give to you (save as otherwise set out herein) will be sent to the email address that you provided when you registered your Account. It is your responsibility to give us notice of any changes to this address and regularly check your email account for emails from the Company.

27. Governing Law.

This Agreement shall be governed by and construed in accordance with the laws of Costa Rica without giving effect to conflicts of law principles. You irrevocably agree to submit, for the benefit of the Company, to the exclusive jurisdiction of the courts of Costa Rica for settlement of any disputes or matters arising out of or concerning this Agreement or its enforceability. If any part of this Agreement is found to be invalid, illegal, or unenforceable in any respect, it will not affect the validity of the remainder of the Agreement, which shall remain valid and enforceable according to its terms.

28. Assignment.

We reserve the right to transfer, assign, sublicense or pledge this Agreement, in whole or in part, to any person without notice and you will be deemed to consent to such assignment. You may not assign, sublicense, or otherwise transfer or in any manner whatsoever any of your rights or obligations under this Agreement.

29. Third Party Rights

Except insofar as this Agreement expressly provides that a third party may in their own right enforce a term of this Agreement, a person who is not a party to this Agreement has no right under local law or statute to rely upon or enforce any term of this Agreement but this does not affect any right or remedy of a third party, which exists or is available other than under local law or statute.

30. Entire Agreement, Modification and Amendments.

You fully understand and agree to be bound by this Agreement and as modified and/or amended by the Company from time to time. The Company may amend this Agreement at any time by publishing the modified Agreement on the relevant page of BelleGrande.com or any place through which you access the Services. Any such modification will take effect immediately upon notification and in any event within 30 days of publication. If any modification is unacceptable to you, your only recourse is to terminate this Agreement. Your continued use of the Software following notification or as the case may be such 30 day period will be deemed binding acceptance of the modification. It is your sole responsibility to review this Agreement and amendments hereto each time you play. This Agreement and the documents referred to herein represent the complete and final agreement between you and the Company and supersede any and all prior agreements between you and the Company.

PLEASE PRINT THIS PAGE AND STORE FOR YOUR FUTURE REFERENCE. IN ADDITION, WE SUGGEST THAT YOU PRINT AND STORE ALL TRANSACTION RECEIPTS AND GAME RULES AS APPLICABLE TO YOUR ACTIVITIES. 

PRIVACY POLICY

At BelleGrande.com , we respect your privacy and are committed to protecting your personal information. We have created this Privacy Policy to let you know what information we collect when you use the BelleGrande.com web site and online service (collectively, the "Service"), why we collect this information and how we use the collected information.

We may periodically make changes to this Privacy Policy that we will notify to you by posting the modified terms on the website and we advise you to revisit this Privacy Policy regularly.

1. Information Collected. We consider information that may be used to identify an individual, including, but not limited to, first and last name date of birth, credit card information, home or other physical address, email address, phone number or other contact information to be "Personal Information". You may be asked to provide Personal Information when you use our web site, register for an Account or to use the Service. The Personal Information that we collect may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, web site usage preferences, and feedback regarding the Service. This information is held by us on servers based in Costa Rica and elsewhere from time to time. In addition, when you interact with the Service, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used which are essential for the provision of and the quality of the Service. We do not collect Personal Information about you on the Service without your knowledge.

2. Means of Collecting & Processing Data. We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the Service or other communications and interactions with BelleGrande.com . We may also receive Personal Information from online vendors and service providers that refer you to the BelleGrande.com site, and from customer lists lawfully acquired from third party vendors. In addition, we may engage the services of third-party service providers to provide technical support, process your online transactions and maintain your online Accounts. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services and we will use the Personal Information as set out in section 3 below. This information may be disclosed only to our staff and to third parties involved in the completion of your transactions or in support of your use of the Service as set out in section 3 below. We take steps to ensure that our arrangements with third party service providers and online vendors protect your privacy.

3. Information Use. We use the Personal Information we collect from you to deliver our Service, to provide customer support, to undertake necessary security and identify verification checks, to process any of your online transactions, meet certain business requirements and for any other purpose related to the operation of the Service. Your Personal Information may also be shared with our affiliates, subsidiaries, agents and suppliers in order to provide the Service and provide you with promotional offers and information regarding BelleGrande.com and those of our group companies. From time-to-time, we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary, and, therefore, you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age). If you choose to participate in a survey or contest and win, by accepting any contest prize or winnings from us, you consent to use of your name and likeness for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address and phone number) to provide you with information regarding any similar products, services and promotions, including other online gaming products of ours and our affiliates such as online casino and bingo services. We will not sell, lease or share your Personal Information except as set forth in this Privacy Policy.

4. Certain Excluded Disclosures. We may disclose your Personal Information if required to do so by law, or if we believe in good faith that such action is necessary to: (1) comply with any legal process served on us, the BelleGrande.com website or the Service; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the Service or the public. If, in our sole determination, you are found to have cheated or attempted to defraud BelleGrande.com or any other user of the Service in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any charge back or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online gaming sites, banks, credit card companies, and appropriate agencies.

5. Access. You may "opt out" of receiving any promotional communications either by choosing to opt out where such option is made available on the BelleGrande.com website or the Service or in an email you receive from us, or at any time by sending an email to support@BelleGrande.com . In addition you may contact us if you: 1). want to confirm the accuracy of the Personal Information we have collected about you; 2). would like to update your Personal Information or delete your Personal Information; and/or 3). have any complaint regarding our use of your Personal Information. If requested, we will change any information you have provided to us or mark any information to prohibit future use, provided that you provide evidence as we may reasonably require for such changes.

6. Cookies. Cookies are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences. We use cookies to track use of the BelleGrande.com site. We also may use cookies to monitor traffic to the site, improve the Service and make it easier and/or more relevant for your use. You have the ability to accept or decline cookies. Most online browsers automatically accept cookies, but if you prefer you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the BelleGrande.com online sites.

7. Consent to Use of Electronic Service Providers. In order to play Real Money games on the Service, you will be required to send money to and receive money from us. We may use third party electronic payment processors and/or financial institutions ("ESP's") to process such financial transactions. By accepting this Privacy Policy, you consent to Personal Information necessary for the processing of transactions being shared with ESP's, including where necessary the transfer of information outside of your country. We take steps to ensure that our arrangements with ESP's protect your privacy.

8. Consent to Security Review. We reserve the right to conduct a security review at any time to validate your identity, age, the registration data provided by you and to verify your use of the Service and your financial transactions for potential breach of our Terms and Conditions and of applicable law. By accepting this Privacy Policy, you authorize us, our staff, affiliates, subsidiaries, agents, and suppliers to use your Personal Information and to disclose your Personal Information to third parties for the purposes of validating the information you provide to us in the course of using the Services, including where necessary the transfer of information outside of your country. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.

9. Consent to Use of Anti-Cheating Software. Our software package used to access and use the Service contains certain features designed to detect use of automated programs that enable artificial (non-human) intelligence to play on our site. Use of such "bot" software programs violates our Terms and Conditions where we deem it detrimental to other players. By installing our software and using the Service, you consent to our software performing the functions described in this section. Our software may perform any or all of the following functions in order to detect the use of illicit automated programs and ensure that we maintain a "cheat free" environment for all users: (1) scan your list of active software applications while you are using the Service, (2) scan your list of active processes while you are using the service, (3) scan the files in your BelleGrande.com -related program folders to ensure that only ?non-hacked? versions of our software are being used. If any of the foregoing processes reveals a suspect application or process, our software may (1) scan the files associated with the suspect application or process and compile a composite mesh (i.e. a profile that characterizes the files associated with the application or process) to be matched against profiles for known illicit automated programs, and (2) capture a screen shot of your desktop or navigation pages, and transmit these to BelleGrande.com for review. Our software will not perform any random search of large portions of your hard drive or equipment other files, and will not transmit any information to us or to any third party other than the information necessary to identify use of illicit automated program as described above. Our software will not alter any files or information on your computer or other equipment, and will not interfere with the operation of any of your applications. You may terminate use of our software at any time by uninstalling the BelleGrande.com software package.

10. Security. We understand the importance of information security and the techniques needed to secure information. We store all of the Personal Information we receive directly from you in a password-protected database residing within our secure network behind active state-of-the-art firewall software. The BelleGrande.com online site and the Service supports SSL Version 3 with 128 bit encryption. We take steps to ensure our subsidiaries, agents affiliates, and suppliers also employ adequate levels of security.

11. Protection of Children. The Service is not intended for or directed to persons under the age of 18. Any person who provides their information to us through any part of the Service represents to us that they are 18 years of age or older. It is our policy to endorse the Children's Online Privacy Protection Act of 1998 and to use our best efforts to comply with that Act. This may involve us having to access and verify your Personal Information. If we become aware that a minor has attempted to or has submitted personal information via the online site, we will not accept this information and will take steps to remove such information from our records.

12. International Transfers. Personal Information collected on the Service may be stored and processed in any country in which we or our affiliates, suppliers, subsidiaries or agents maintain facilities, and by using the Service, you consent to any transfer of information outside of your country (including to third countries which may not have been assessed as having adequate privacy laws). Nevertheless, we take steps to ensure that our affiliates, agents, subsidiaries and suppliers comply with our standards of privacy regardless of their location.

13. Third-Party Practices. We cannot ensure the protection of any information or images that you provide to a third-party online site that links to or from the BelleGrande.com website or any information collected by any third party administering our affiliate program or any other program, since these third-party online sites are owned and operated independently of us. Any information collected by these third parties is not governed by this Privacy Policy, but by the privacy policy, if any, of such third party. If you have questions about a third party's information practices, please read its privacy policy. We assume no responsibility or liability whatsoever for the practices, actions or policies of such third parties, and is not responsible for the content or privacy practices of such online sites.

14. Legal Disclaimer. The Service operates "AS-IS" and "AS-AVAILABLE", without liability of any kind. We are not responsible for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.

15. Merger. If we should ever file for bankruptcy or be acquired by a third party, merge with a third party, sell all or part of our assets, or otherwise transfer substantially all of our relevant assets to a third party, we are entitled to share the Personal Information and all other information you have provided through the Service to potential and subsequent business and merger partners.

16. Consent to Privacy Policy. By clicking "Yes" during the registration process or by your continued use of the Service following the posting of this Privacy policy (as applicable) you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with our Terms and Conditions, and any additional applicable terms posted on our online sites. We may periodically make changes to this Privacy Policy that we will notify to you by way of posting the modified terms on the online sites and we advise you to revisit the Privacy Policy regularly.

Casino Terms and Conditions
 

These Terms and Conditions apply to, and are binding upon you if you participate at the BelleGrande.com Casino

These Terms and Conditions replace any pre-existing Terms and Conditions that appeared on this Casino Website.

In these Terms and Conditions:

  • "Account" means a unique Account that has been issued by the Casino;

  • This "Agreement" means these Terms and Conditions;

  • The "Casino" means the casino situated at the Casino Website and owned and/or operated by us;

  • "Casino Website" means www.BelleGrande.com, or any derivative thereof;

  • "Charge-back" means when you, or a credit card issuing bank, or any other third party payment solutions provider effects a reversal of charges in relation to your credit card or third party purchase transaction;

  • "Closed Account Player" means a Player who has a Closed Player Account;

  • "Closed Player Account" means an Account that has been closed, deregistered or excluded by either us or you;

  • "Dormant Account" means an Account that has been inactive for a period of 6 (six) months or more;

  • "Dormant Player" means a Player who has a Dormant Account;

  • "Guest Player" means a Player who utilizes free-play casino credits with no monetary value to place wagers at the Casino;

  • "Participate" means, without limitation, any of the conduct described in 4.1.1 to 4.1.7 below and visiting the Casino Website and/or playing any games offered by the Casino at the Casino and/or utilizing the Casino and/or Casino Website and/or the Software in any manner whatsoever;

  • "Player/s" mean(s) a Real Player and/or a Guest Player and/or a Dormant Player and/or a Closed Account Player;

  • "Real Player" means a Player who utilizes his own money to place wagers at the Casino;

  • The "Service" means the availability to, and provision of Software that enables you to gamble at the Casino using the Internet;

  • "Software" means any software owned by or licensed to us that must be downloaded in order for you to participate at the Casino and/or any Flash Games versions of the software that do not need to be downloaded;

  • "we/us/our" means www.BelleGrande.com, the owners and operators of the Casino Website and/or its group companies;

  • "Your Jurisdiction" means the jurisdiction in which you are domiciled, reside or work.

1.1. Participation

1.1.1. Participation at the Casino is at your sole option, discretion, and risk.

1.1.2. You are solely responsible for ascertaining whether it is legal in Your Jurisdiction to participate at the Casino.

1.1.3. You may only participate at the Casino if it is legal for you to do so within Your Jurisdiction.

1.1.4. In addition to the provisions of 1.1.3 above, you may only participate at the Casino if you have attained the legal age of majority within Your Jurisdiction.

1.1.5. We do not warrant the legality of your participation at the Casino in terms of the laws of Your Jurisdiction.

1.1.6. We have the right to request you to furnish us with proof of your identity and age as a condition precedent to us allowing you to participate at the Casino.

1.1.7. You hereby authorize us and our designated agents, as and when we require, to confirm your identity and your right to use the monies that you wager at the Casino.

1.2. Your Warranties

1.2.1. You warrant and represent and we enter into this Agreement on the basis of such representations and warranties, that you:

1.2.1.1. Are legally able to participate in the Casino within Your Jurisdiction;

1.2.1.2. Are an "adult", having attained the age of majority within your Jurisdiction;

1.2.1.3. Shall not allow any third party (in particular, but without limitation, any minor/s) to, directly or indirectly, use your Account/s that you hold at the Casino, utilize the Software or accept a prize from the Casino;

1.2.1.4. Have furnished us with personal details that are valid, accurate and complete in each and every respect, and that you shall advise us immediately via e-mail should such details change;

1.2.1.5. Are the true and lawful owner of the monies that you wager at the Casino and/or that you are duly and properly authorized to utilize such monies for the aforementioned purposes;

1.2.1.6. Shall not deposit nor wager any monies at the Casino that are derived in any manner whatsoever from illegal activities contemplated in 1.5 below;

1.2.1.7. Shall pay all monies owed to the Casino and in respect of payment shall not charge-back, and/or deny or reverse or countermand any such payments; and

1.2.1.8. Have read and understood these Terms and Conditions.

1.3. Refusal to Register, Deregistration & Exclusion

1.3.1. We may refuse to register you as a Player or elect to deregister and exclude you as a Player from the Casino at any time and for any reason whatsoever.

1.3.2. You acknowledge hereby that the Casino is not obliged to give you prior notice of its decision to refuse, deregister or exclude you, nor to furnish you with any reasons for such decision.

1.4. Consequences of Deregistration or Exclusion

1.4.1. If we deregister or exclude you from the Casino we shall have the right to:

1.4.1.1. Withhold payment to you of any contested funds whether such contested funds are purchases, refunds, bonuses, free monies, casino credits, payouts or the like; and/or

1.4.1.2. Exclude you from all or any other Casinos in the group of Casinos of which the Casino is a member; and/or

1.4.1.3. Solely determine what criteria you shall have to meet in order to establish a New Account at the Casino; and/or

1.4.1.4. In the case of fraudulent, illegal or similar misconduct by you, furnish any relevant information about you to an intra-group database recording such mischief. You hereby irrevocably authorize us to do so in our absolute discretion.

1.5. Money Laundering

1.5.1. It is recorded that some jurisdictions have strict laws on money laundering that may impose an obligation upon us to report you to the federal or local authorities within such jurisdictions if we know, suspect or have reason to suspect that any of your transactions, amongst other things, involve funds derived from illegal activities or are intended to conceal funds derived from illegal activities or involve the use of the Casino to facilitate criminal activity.

1.5.2. If we have knowledge or suspicion envisaged in 1.5.1 above we may:

1.5.2.1. Immediately suspend, deregister or terminate your Account at the Casino; and/or

1.5.2.2. at our sole discretion, not refund to you any funds held in such Account; and/or

1.5.2.3. Exclude you from all or any other Casinos and/or Poker Rooms in the group of Casinos of which the Casino is a member; and/or

1.5.2.4. Furnish any relevant information about you to an intra-group database recording such mischief. You hereby irrevocably authorize us to do so in our absolute discretion.

1.5.3. We reserve the right to report you to the aforementioned federal or local authorities should we, in our absolute discretion, determine that we are obliged, by law, to do so.

1.5.4. In order to assist in the prevention of money laundering:

1.5.4.1. No cash shall be accepted to fund any Account at the Casino;

1.5.4.2. No substantial and/or exceptional cash-ins individually and cumulatively shall be made unless notarized facsimile copies of at least 2 (two) of the following are received:

1.5.4.2.1. Most recent bank statement for the bank account from which your wagers have been paid;

1.5.4.2.2. Driver's license;

1.5.4.2.3. Social security card or a similar document; or

1.5.4.2.4. Current and valid passport.

1.6. Publicity

1.6.1. If, whilst playing at the Casino, you win a sum of money or any other prize regarded by the Casino as worthy of publicity, you agree to make yourself available for any event of such a nature arranged by the Casino. The Casino will do its utmost to protect your privacy at all times.

1.6.2. Without derogating from the generality of clause 1.6.1 above, you hereby grant us the right to use your first name in any publicity about your win mentioned above.

1.6.3. For further information on our privacy policy please see the relevant link on this Casino Website.

The Service

2.1. The Service and the Software are provided "as is". We make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Service or the Software.

2.2. We shall not be liable for computer malfunctions, failure of telecommunications service or Internet connections nor attempts by you to participate in games by methods, means or ways not intended by us.

2.3. We cannot guarantee that the Service will never be faulty but we will correct reported faults as soon as we reasonably can. If a fault occurs you should report the fault by e-mail or in writing to Customer Support.

2.4. Although we shall take all reasonable measures to ensure that the Software and files are free from computer viruses we cannot and do not guarantee that the Software and files are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.

2.5. We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after temporary suspension.

2.6. In the event of a Casino system malfunction all bets are void.

2.7. In accordance with clause 4.2 below, we will not be liable to you for any loss that you may incur as a result of such suspension or delay.

Shared Environments

We may impose any limits or conditions that we, in our sole discretion, deem fit on any persons who open or attempt to open Accounts at the Casino where such Accounts originate from environments where computers are, or the environment is shared.

Indemnity & Limitation of Liability

4.1. You indemnify and hold harmless the Casino, its directors, officers, employees, shareholders, agents, and affiliates, the ultimate parent and parent companies of the Casino, and any of its subsidiaries against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive, or other) arising from any participation by you at the Casino.

4.1.1. Visiting, use or re-use of this Casino Website;

4.1.2. Use or re-use of any materials at, or obtained from, this Casino Website or any other source whatsoever;

4.1.3. Entry, use or re-use of the Casino Website server;

4.1.4. Facilitating or making a deposit into your Account at the Casino;

4.1.5. Wagering or gaming at the Casino;

4.1.6. Acceptance and use of any win or prize at or from the Casino;

4.1.7. Use or re-use of the Casino software, whether downloaded from the Casino Website or by any other means or through any other medium.

4.2. In no circumstances whatsoever shall the Casino, its directors, officers, employees, shareholders, agents and affiliates, the ultimate parent and parent companies, of the Casino and any of its subsidiaries be liable to you in contract, tort, negligence or otherwise, for any loss or damage howsoever arising from any cause whatsoever, whether direct or indirect, or for any amounts whatsoever (even where we have been notified by you of the possibility of such loss or damage).

Promotions & Competitions

5.1.We may, from time to time, offer you bonus money as a player at BelleGrande.com Casino. Details of bonus promotions will appear on our website or be forwarded to you directly by Email. In this regard, we reserve the right to alter or cancel a bonus promotion at any time.

5.2. Bonus money received in any promotion can be freely used at BelleGrande.com Casino. All bonuses, unless otherwise stated, do not pay out in, or add to the cumulative jackpot of any progressive games. Various casino games shall be deemed to have individual risk factors. BelleGrande.com, unless specifically stated in advertised promotions or postings, reserves the right to further assess additional roll-over requirements. The following games are deemed to have less risk to the player and requires 2X the minimum, or posted roll-over: Roulette, Casino War, FSC, Let'em Ride, Red Dog, Pai Gow, Sic Bo, 3 card Poker, Trente Quarante. The following games are deemed to have less risk to the player and requires 10X the minimum, or posted roll-over: Baccarat, Carribean Stud, Craps, Blackjack Switch, Single and Multi-hand Blackjack. BelleGrande.com Casino reserves the right to add or delete any aforementioned games, or adjust the risk factor of any game(s) without notice.

5.3. Bonus Policy applies to all events or promotion funds received in excess of regular payouts. These competitions and promotions may have separate terms, conditions, and rules that are competition or promotion specific.

5.4. In the event of conflict between these terms and conditions, and the promotion or competition specific terms and conditions, the promotion or competition-specific terms, and conditions shall prevail, but only to the extent that the terms and conditions conflict with one another.

5.5. All Bonuses must be wagered at our Casino within one month of being credited to a Member's Account. Any Bonuses not used within this time period will be automatically revoked.

5.6. BelleGrande.com Casino reserves the right to withhold the amount of any Bonus from a Member's Cash Out. In the event of abuse, we reserve the right to discontinue the Member's Casino Membership, and to prevent the Member from accessing the Casino in the future.

Rules of Play

6.1. In addition to these Terms and Conditions certain Rules of Play shall apply to you, and be binding upon you in respect of your participation at the Casino.

6.2. You hereby agree to be bound by the aforementioned Rules of Play as if they were specifically incorporated into these Terms and Conditions.

Intellectual Property

7.1. We hereby grant you a revocable, non-exclusive, non-transferable right to use the Casino Website, and the Software, and all content derived from the Casino Website and the Software, including copyright and all intellectual property rights therein, in connection with the Service in accordance with these Terms and Conditions.

7.2. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Casino Website, and the Software shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by us or our licensors.

7.3. You acknowledge and agree that the material and content contained within the Casino Website, is made available for your personal non-commercial use only, and that you may download such material and content, onto only one computer hard drive for such purpose. Any other use of such material and content is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with, or create derivative works of such material and content.

General

8.1. Amendment

8.1.1. The Casino may, without notice to you, amend, alter, delete, interlineate, or add to ("Changes") these Terms and Conditions, the promotion or competition-specific Terms and Conditions, or Rules of Play at any time whatsoever.

8.1.2. These Changes shall become effective, and you shall be bound by these Changes, immediately upon their posting on the Casino Website.

8.1.3. You agree to regularly review these Terms and Conditions, promotion or competition-specific Terms and Conditions, and the Rules of Play regularly in order to assess whether any Changes have been made.

8.2. Eligibility

The Casino's employees, subsidiaries, and affiliates connected to any referral programs linked to the Casino, advertising or other agencies, licensees, licensors, distributors, and their other associated, or affiliated companies or, in the case of individuals, the immediate family of such individuals, are not eligible to participate at the Casino as a Real Player if not previously accorded with one of entities above mentioned and the Casino.

8.3. Severability

If any part of these Terms and Conditions is deemed unlawful, void or for any reason unenforceable, then that part shall be deemed to be severable from the rest of these Terms and Conditions, and shall not affect the validity and enforceability of the remaining provisions of these Terms and Conditions. In such cases, the part deemed invalid or unenforceable, shall be amended in a manner consistent with applicable law to reflect, as closely as possible, our original intent.

8.4. Non-Waiver

No indulgence granted by the Casino to you should be construed as a waiver of any of our or the Casino's rights in terms of these Terms and Conditions.

8.5. Third Parties

Unless otherwise expressly stated, nothing in these Terms and Conditions shall create or confer any rights on any persons not party to these Terms and Conditions.

8.6. Assignment

We reserve the right to transfer, assign, sub-license or pledge, in whole or in part, any of the rights and obligations granted to or imposed upon us by these Terms and Conditions. You may not transfer, assign, sub-license or pledge any of the rights and obligations granted to or imposed upon you by these Terms and Conditions.

8.7. Whole Agreement

Unless the context otherwise indicates, these Terms and Conditions set out the entire agreement between us, and supersede all prior oral or written agreements, arrangements or understandings between us. You acknowledge that you are not relying on any representation, agreement, term, or condition that is not set out in this Agreement.

8.8. Interpretation

In this Agreement the headings are used for convenience only and shall not affect its interpretation. References to persons shall include incorporated and unincorporated persons; references to the singular include the plural and vice versa; and references to the masculine include the feminine.

8.9. Applicable Law & Jurisdiction

The validity, construction and performance of this Agreement shall be governed by Costa Rican law or third party arbitration.

BelleGrande.com

 

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